Cancellation & Refund Policy

Users should review the service, teacher or mentor, schedule, price, currency, subscription terms, and this policy before paying.

Cancellation and rescheduling availability may depend on the service and its displayed conditions. A cancellation does not automatically mean a refund is due. The final policy must define treatment for user cancellation, provider cancellation, missed sessions, and material service issues.

Subscription cancellation should prevent future renewals according to the finalized billing rules. Unless the final terms state otherwise, cancellation should not be understood as an automatic refund for an active or partly used billing period.

Use the Contact page to request a review and provide the relevant booking or transaction information. Eligibility, method, and processing time will be assessed under the policy in effect for the transaction; no refund or processing-time guarantee is made in this draft.